Umphrey Lee is my place that I would rather go to eat when I am eating a meal on campus compared to Mac's Place. At Umphrey Lee I enter and I always find that the person who is swiping the ID cards is always welcoming me in a polite way. The staff at Umphrey Lee is are always working hard and the food is always fresh. If anything of any type runs out I find someone to replace the item right away. Whenever I may have a complaint or complement about the food or something in Umphrey Lee I always get served and in a good manor. From what I have explained above you would be under the influence that Umphrey Lee is a great place to eat at.
Besides Umphrey Lee there is another place where food is served on campus. This place is called Mac's Place. It is located in the McElvaney Hall on the south end of campus. Whenever I enter that "place" I come out upset. The line is always long, the plates are greasy, the service is awful and the selection of food is limited. We can only get two sides and the choices are not to the healthiest of options. The most important thing that I have noticed is the service at Mac's Place. I think that it is nothing compared to Umphrey Lee. Whenever I go to the counter to order something like a chicken sandwich I get a nasty response. From about five or six people who have cooked for me there have all treated me like absolute garbage and the people at the check out desk treat me the same way. I am only going in there to get a chicken sandwich and I get treated like garbage.
I know that the employees at Mac's Place might not like their job but I think that I should be treated with some sort of respect when I come there. I have the intention of coming there for a decent meal. The end result is that I get to eat on a greasy plate, can only pick out certain things to eat and get treated like trash. I have asked many people around campus and they have the same opinion. Does this happen to you? If it does we need to let the SMU dining services to know because the problem is only on the way to getting worse if nothing happens.
1 comment:
Although I completely agree with you about the lack of both service and variety at Mac's Place, I still enjoy eating there on a regular basis. First of all, Mac's Place is close. I live in Moore Hall (for those of you who don't know, it's on the south-west corner of campus between the Perkins Chapel and the Methodist Church, behind the construction site) and the treck up to Umphree Lee for food can be too time consuming. Mac's Place is close and easy for grab-n-go meals. Also, Mac's Place has a much better atmosphere. With it's relaxed setting, it's easy to go, get your food, and end up spending hours sitting and talking with all of the people who make their way through. Umphree Lee is more of an eat and leave place, as opposed to a hang-out spot. Although the food is fresher and the staff is nicer at Umphree Lee, I still love Mac's Place.
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